This paper discusses a series of key issues that promoters of urban freight consolidation centres need to consider. It is based on discussions with a range of stakeholders in several UK urban consolidation schemes and a review of recent literature on the subject. These issues are discussed under the following nine headings:

• clarifying the project aims
• reviewing all the urban freight options
• understanding the consolidation concept:
• defining the service area for consolidation centres
• measuring local freight traffic levels
• involving the retailers
• optimising the location of the consolidation centre:
• financing of urban consolidation centres
• maximising business benefits for retailers

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